When you make payments through Ads.pof.com, you agree to these Payments Terms.

  1. Making Purchases
    1. When you confirm a transaction on Ads.pof.com, you agree to be bound by and pay for that transaction.
    2. Pay attention to the details of the transaction, because your total price may include taxes and fees, which you are responsible for paying.
    3. Don't commit to a transaction unless you are ready to pay, because all sales are final.
    5. When you purchase advertising on or through Ads.pof.com, you agree to pay all amounts specified in the order, along with any applicable taxes.
    6. You are responsible for maintaining the security of your advertising account and you understand that you will be charged for any orders placed on or through your advertising account.
    7. You can cancel an advertising order at any time through our online portal, but you are still responsible for paying for those ads.
    8. Your order constitutes your written authorization for us to obtain your personal and/or business credit report from a credit bureau. We may obtain your credit report when you place an order, or at any time thereafter.
    9. It is your responsibility to remit any taxes that apply to your transactions. You agree to indemnify and hold us harmless from and against any claim arising out of your failure to do so.

  1. Payment Sources
    1. When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information.
    2. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction.
    3. If you pay by debit/credit card we may obtain a pre-approval from the issuer of the card for an amount up to the amount of the purchase. We will bill your card at the time of purchase or shortly thereafter. If you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available.
    4. If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee.

  1. Actions We May Take

As part of our effort to keep Ads.pof.com safe, we may take certain actions to reduce liability for users and us.

      We may ask for a copy of your ID as well as a photo of you holding your ID in order to verify your account.
    1. We may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.
    2. We may cancel any transaction if we believe the transaction violates these Payments Terms or the Statement of Rights and Responsibilities, or we believe doing so may prevent financial loss.
    3. We may place a delay on a payment for a period of time, limit payment sources for a transaction, limit your ability to make a payment or deactivate your account if we believe doing so may prevent financial loss.
    4. We may contact your payment source issuer, law enforcement, or impacted third parties (including other users) and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law.
    5. If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable attorneys' fees. Interest will accrue on any past due amounts at the rate of the lesser of 1% per month or the lawful maximum.

  1. Disputes and Reversals
    1. We do not provide refunds for any reason. It is your responsibility to read and adhere to our Guidelines and Terms and Conditions.
    2. If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss.
    3. To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.
    4. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.
    5. If you enter into a transaction with a third party and have a dispute over the goods or services you purchased we have no liability for such goods or services. Our only involvement with regard to such transaction is as a payment agent.
    6. Your only remedy for a technical failure or interruption of service is to request that your transaction be completed at a later time.

Inactive ads.pof.com credit

If you do not use your ads.pof.com credit for a period of 12 months, this credit will expire. Expired credit is not refundable.

  1. Notices and Amendments to These Payments Terms
    1. We may provide notices to you by posting them on our website, or by sending them to an email address or street address that you previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent; notices by mail shall be considered received within three business days of the time sent.
    2. The Payment Terms in place at the time you confirm a transaction will govern that transaction.
    3. We may change these Payment Terms, in whole or in part, even though the changes may affect accumulated credits.

  1. Other
  2. Special Provisions Application to Advertisers
    1. If you are under the age of 18, you may make payments only with the involvement of a parent or guardian. You should review these Payments Terms with a parent or guardian to make sure that you both understand them.
    2. Some countries may restrict or prohibit your ability to make payments through Ads.pof.com. Nothing in these Payments Terms should be read to override or circumvent any such foreign laws.

  1. Special Provisions Application to Advertisers

    1. You can target your specific audience by buying ads on Ads.pof.com or our publisher network. The following additional terms apply to you if you place an order through our online advertising portal ("Order"):
    2. When you place an Order, you will tell us the type of advertising you want to buy, the amount you want to spend, and your bid. If we accept your Order, we will deliver your ads as inventory becomes available.
    3. You will pay for your Orders in accordance with these Payments Terms. The amount you owe will be calculated based on our tracking mechanisms.
    4. Your ads will comply with our Advertising Guideline.
    5. We will determine the placement, and positioning of your ads.
    6. We do not guarantee the activity that your ads will receive, such as the number of clicks you will get.
    7. We cannot control how people interact with your ads, and are not responsible for click fraud or other improper actions that affect the cost of running ads.
    8. You can cancel your Order at any time through our online portal
    9. Our license to run your ad will end when we have completed your Order. You understand, however, that if users have interacted with your ads, your ads may remain until the users delete it.
    10. We can use your ads and related content and information for marketing or promotional purposes.
    11. You will not issue any press release or make public statements about your relationship with Ads.pof.com without written permission.
    12. We may reject or remove any ad for any reason.
    13. If you are placing ads on someone else's behalf, we need to make sure you have permission to place those ads, including the following:
      1. You warrant that you have the legal authority to bind the advertiser to this Statement.
      2. You agree that if the advertiser you represent violates this Statement, we may hold you responsible for that violation.

Contact Us

If you have any questions regarding the Payment Terms, Ads.pof.com customer service can be reached at: +1-604-692-2542 (long distance charges may apply) and [email protected].